SETTLEMENT ARCHITECTURE
Collections-to-cash waterfall
Collections include applicable taxes, tips and fees. Promotions and refunds are deducted once. Settlement differences are shown separately, not treated as commission.
ENTERPRISE MERCHANT COMMAND CENTER
Actual statement economics across the portfolio. Follow collections through fees and settlement, then drill into every brand, location and reporting period.
SETTLEMENT ARCHITECTURE
Collections include applicable taxes, tips and fees. Promotions and refunds are deducted once. Settlement differences are shown separately, not treated as commission.
COST OF THE CHANNEL
These statements do not report courier wait time, prep accuracy or incremental marketing ROAS. Those metrics require additional operational and campaign exports.
MONTHLY PERFORMANCE
Month labels refer to statements. Actual covered dates vary by location. Portfolio changes can affect period comparisons.
STORE-LEVEL DILIGENCE
| Store | Group | Orders | Collections | Service fees | Payments | Cash retained |
|---|
SOURCE DOCUMENT COVERAGE
| Statement | Store / account | Covered dates | Orders | Statement sales | Payments | Reconciliation |
|---|
Original PDFs remain in BOH’s local archive. This public site contains statement totals only; no bank-account details or individual customer records.
Order collections: the sum of order-channel totals before cancellations, order adjustments and merchant promotions; includes applicable tax, tips and fees. This is not food-only gross sales.
Statement sales: Grubhub’s “Restaurant sales” after those adjustments. Service fees: marketing, GH+ marketing, delivery and processing. Cash retained: reported payments divided by order collections; not an EBITDA margin.
Settlement check: statement sales + signed service fees + signed account adjustments − closing balance − payments. Nonzero results are explicitly marked for review. A reconciliation flag is not evidence of an unpaid amount.
Coverage: all 443 statements available for the 42 accounts selected at download on September 28, 2026. Missing location-month combinations are not assumed to be zero activity.